Katrina G
WILMINGTON, NC | 2025 Chevrolet Silverado 1500August 4, 2025I had a great experience buying my new Chevy Silverado Trail Boss. I worked with Scott and Manny over two days to finally decide on what I wanted. They were able to work with me to keep me within my budget and made sure I was truly happy with my purchase. I even came back the following day to retrieve some of my belongings from my trade in and they even helped me! That is beyond great customer service, and I am so glad I came here.Response from Jeff Gordon Chevrolet
August 4, 2025Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Scott. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were completely satisfied 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Scott. His only passing grade is a rating of 10/10, and completely satisfied so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!Michelle P
LELAND, NC | 2024 Chevrolet Silverado 1500July 31, 2025I scheduled an appointment to have my recall fixed. I showed up 30 minutes early. I was told it would take approximately 2 hours. They took my truck straight back and were finished in 45 minutes! Everyone was polite and professional.Response from Jeff Gordon Chevrolet
July 31, 2025Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Bill. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were completely satisfied, 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Bill. It will also enter you into a contest to win $500!! His only passing grade is a rating of 10/10, and completely satisfied so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!James P
FAYETTEVILLE, NC | 2005 Chevrolet CorvetteJune 29, 2025Friendly staff….informative throughout the repair.Response from Jeff Gordon Chevrolet
June 30, 2025It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Scott E
SOUTHPORT, NC | 2024 Chevrolet Silverado 1500May 19, 20251st service, took care of clogged windshield washer nozzle and oil change in a timely manner.Response from Jeff Gordon Chevrolet
May 20, 2025Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Jason. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were completely satisfied 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Jason. It will also enter you into a contest to win $500!! His only passing grade is a rating of 10/10, and completely satisfied so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!Robin P
SOUTHPORT, NC | 2024 GMC Sierra 1500April 16, 2025My sales guys Caleb and Chris were excellent and the sale was smooth, fair and FAST. I hate being stuck at a dealership for hours when I purchase a vehicle but they moved it along quickly.Response from Jeff Gordon Chevrolet
April 16, 2025Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!Mary M
WILMINGTON, NC | 2025 Chevrolet MalibuMarch 24, 2025Thomas Gates was our salesperson. He was very personable and knowledgeable. We test drove 2 vehicles and went with us and gave us info on both vehicles. We did spend 4 hours for the whole purchase which was kind of long. The process of trade in value, financing, etc. took a while to get to numbers we all agreed on. We are happy with our purchase of the 2025 Malibu.Response from Jeff Gordon Chevrolet
March 24, 2025Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Thomas. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were completely satisfied, 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Thomas. His only passing grade is a rating of 10/10, and 5/5 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!Michael C
LELAND, NC | 2025 Chevrolet ColoradoFebruary 27, 2025Respectful treatment by all involved. Clean appearance of the showroom. And the offices.Response from Jeff Gordon Chevrolet
February 27, 2025Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Tommaso. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were completely satisfied 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Tommaso. His only passing grade is a rating of 10/10, and completely satisfied so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!Candace S
BELVILLE, NC | 2023 Chevrolet TahoeFebruary 20, 2025Ran smoothly and in a timely mannerResponse from Jeff Gordon Chevrolet
February 20, 2025Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Stuart. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were completely satisfied, 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Stuart. It will also enter you into a contest to win $500!! His only passing grade is a rating of 10/10, and completely satisfied so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!Joy B
WILMINGTON, NC | 2007 Chevrolet SilveradoFebruary 17, 2025Christian is great! Always willing to help. He makes a pain less painful. Lol.Response from Jeff Gordon Chevrolet
February 18, 2025It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Samantha D
JACKSONVILLE, NC | 2020 Chevrolet TraverseDecember 10, 2024We always love coming here! No other place will be go to buy or have our car serviced. Sandy has been our advisor for many years and we absolutely love seeing her. We always feel like part of the Jeff Gordon Chevrolet familyResponse from Jeff Gordon Chevrolet
December 11, 2024Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!